N95 Privacy Policy — User Data Protection
Your privacy is our priority. This policy clearly explains how n95 collects, uses, stores, and protects your personal information when you use our platform in Malaysia.
Effective date: 1 January 2026. We encourage you to review this policy periodically.
Information We Collect
When you register or use the n95 platform, we collect several categories of information to ensure our services run smoothly and securely. The types of information collected are as follows:
Your full name, email address, phone number, date of birth, and password provided during registration. This information is required to verify your identity and manage your account.
Device type, operating system, browser type, IP address, and other technical data automatically transmitted when you access the platform. This data is used to identify technical issues and improve performance.
Transaction details in MYR, including payment method, deposit amounts, and withdrawals. We do not store full card numbers; payment data is processed through approved service providers.
Records of games played, session duration, settings preferences, and activity history on the platform. This data helps us understand usage patterns and improve the user experience.
Why We Use This Information
N95 uses collected information solely for legitimate purposes related to the provision of our services. We will not use your data for any other purpose without your consent.
- Processing account registration and verifying user identity in accordance with compliance requirements.
- Processing deposits, withdrawals, and other financial transactions in MYR securely.
- Detecting and preventing fraud, unauthorised access, and platform misuse.
- Sending account-related notifications, transaction updates, and game result alerts.
- Improving platform performance based on aggregated usage pattern analysis.
- Complying with applicable legal and regulatory requirements in Malaysia.
- To provide effective customer support whenever you contact us.
We will not sell, rent, or disclose your personal information to third parties for marketing purposes without your explicit consent.
Cookie & Tracking Usage
The n95 platform uses cookies and similar tracking technologies to enhance user experience, maintain active login sessions, and analyse platform traffic at an aggregate level.
We use several types of cookies:
- Session cookies: Stored temporarily while you use the platform and deleted when you close your browser. Required to maintain your login session.
- Preference cookies: Saves your language, region, and display preferences so you don't need to reconfigure them each time.
- Analytics cookies: Collects anonymised usage data to help us understand which pages and features are most used, so we can continue improving the platform.
You can manage or delete cookies through your browser settings. However, deleting session cookies may affect login functionality and platform navigation. We recommend keeping the essential cookies required for basic platform operation.
Data Storage, Security & Sharing
Storage & Security
All n95 user data is stored on servers protected with industry-standard SSL encryption. Access to personal data is restricted to staff who require it to carry out their duties, and all personnel are bound by strict confidentiality agreements.
We retain your account records for as long as your account remains active. Following account closure, data required by law will be kept for the prescribed period in line with compliance requirements, while all other data will be securely deleted.
Third-Party Sharing
N95 does not sell or disclose your personal information to third parties, except in the following circumstances:
- Approved payment service providers for processing your MYR transactions — they are bound by their own strict privacy and security policies.
- Malaysian authorities where required by law, court order, or to prevent unlawful activity.
- Technical service providers such as cloud infrastructure that help operate the platform, acting solely as data processors and not permitted to use data for any other purpose.
In all instances of sharing, we ensure that the receiving parties have adequate data protection measures in place.
Your Rights as a User
As a registered n95 platform user, you have certain rights regarding your personal data. We respect these rights and will process any requests within a reasonable timeframe.
You have the right to request a copy of the personal information we hold about you. Requests can be made through the account portal or by contacting our customer support.
If any information we hold is inaccurate or out of date, you have the right to request a correction. You may also update basic information directly through your account profile settings.
You may request deletion of your personal data upon account closure. Deletion requests are subject to minimum retention periods required under applicable Malaysian law.
To submit any request relating to your privacy rights, contact the n95 support team by email at: [email protected]. We will respond within three business days and process valid requests within 30 days.
Policy Updates & How to Contact Us
Privacy Policy Amendments
N95 reserves the right to update this Privacy Policy at any time to reflect changes in our services, technologies used, or applicable legal requirements. Any material amendments will be communicated to registered users via in-platform notifications or email. The updated effective date will be stated at the top of this page. Continued use of the platform after amendments take effect constitutes acceptance of the updated policy.
Applicable Law
This Privacy Policy is governed by Malaysia's Personal Data Protection Act 2010 (PDPA) and other relevant legislation. n95 is committed to meeting all data protection requirements set out under Malaysian law.
Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please get in touch with us:
- Support email: [email protected]
- FAQ — Answers to Common Questions
- Responsible Gaming
Your Data Is Safe with Us
N95 puts the privacy and security of Malaysian users first. Register with confidence and enjoy a protected entertainment experience.